-
System Questions 50 Articles
- How is a room allocated to a reservation?
- How can I change my reservation?
- Why can’t I chaneg the reservation?
- Where can I see changes made to the system?
- How can I grant someone access to the system?
- Can I have more apartments on one calendar?
- How does room availability increase?
- What reports can I extract from the system?
- How is the minimum number of nights set?
- Can I export statistics to Excel?
-
Sales Channels Questions 35 Articles
- When will Airbnb pay me the reservation money?
- How do guests pay with Airbnb.com?
- When do I get money from Airbnb?
- How do guests pay with Booking.com?
- How do I pay an Expedia invoice?
- How do I set a minimum number of nights on Booking?
- How do I cancel a reservation from Airbnb?
- How do I set the minimum number of nights on Airbnb?
- How do I cancel a reservation from Booking?
- How do I take action on Expedia?
-
Finance Questions 8 Articles
- How do I comment on an invoice?
- When can I expect to be back on live, after settling debts?
- What is the procedure for late payment of invoices?
- What happens if I’m late?
- When I pay the annual plan, can I pay in installments?
- How do I pay an invoice?
- What is the minimum invoice amount?
- To which e-mail can I send a confirmation of payment of the invoice?
-
Guest Questions 15 Articles
- Guest told us that they have paid, but we did not receive any money, advice?
- I can’t charge the virtual card, what can I do?
- Guest has a non-refundable reservtion, but the card is not valid, what can I do?
- Can I cancel a reservation if my guests do not suit me?
- Who is responsible for the damage that guests do in the apartment?
- Can I offer guests additional services in addition to accommodation?
- What happens if I overbook?
- How do I automate communication with guests?
- What can I do if the guest is late on check in?
- Guest refuses to leave after check-out time, what can I do?
