Current payment methods and we continuously work on adding new ones
Available payment options might differ based on your location
Payments made easy!
With one click manage all hotel transactions fast and secure.
Fully connected with your PMS
OTA Payments are quick, easy and integrated into OTA Sync PMS. Real-time payments are also enabled on your Booking Engine.
When your future guests make a reservation, they can pay the accommodation charges easily and reliably, along with all other reservation-related fees, such as taxes and extra services.
Manage flexible & non-refundable payments
Whether it’s a flexible or a non-refundable reservation, the payment process is just as easy with OTA Payments.
Automatically charge virtual credit cards
Tired of charging virtual credit cards one by one every day?
Using OTA Payments, each day all Virtual Cards are automatically charged and you just get that beautiful report in the morning, saving valuable time and effort.
Save Time & Increase Revenue
Either by saving 10 hours a week by automatizing the payment process and focusing on other stuff or by getting more money from your customers by charging them as soon as they book you will increase your revenue.
FEES
No hidden fees
We want to be transparent - using OTA Payments incurs no additional costs. You will only be charged after every successful transaction.
OTA Payments charges a 0.5% handling fee for each successful transaction. You can learn more about Stripe's transaction fees here.
Tokenization
All card details are tokenized, meaning no raw data sits within OTA Sync.
End-to-end encryption
From the first interaction to the last, all sensitive information is encrypted.
PSD2 compliance
Process electronic payments to the highest regulatory standards with PSD2 compliance.
Chargeback support
Learn how to prevent fraudulent chargebacks and get OTA Sync support when defending claims.
3D Secure authentication
Protect your business against card payment fraud with 3D Secure for all online transactions.
Step01
One-click payments
Initiate payments with single click – perfect for a contact-free experience.
Step02
Payments overview
See a real-time overview of all payment activity.
Step03
Inventory updates
Your inventory updates automatically in OTA Sync whenever a purchase is made.
Step04
Payment requests
Request payment from your guests at any time – with just one click.
Step05
Virtual Card detection
System recognizes VCC and adjusts the payment process automaticaly.
Step06
Payment reporting
Track payments and run tailored reports to stay on top of your finances.
Frequent Questions
No, there is no setup fee.
Yes, the payment gateway charges automatically the Virtual Credit Cards from the OTAs such as Booking.com, Expedia, Hotelbeds or others. We send you automated payment confirmation for all transactions in the morning and money is being sent to you as per the agreement.
Yes you can, you have button in the system 'CHARGE' so you can charge any guest card. You are not available to view any guest card details for the security as it is tokenized but you are able to charge it anytime you need.
Yes you can. Sometimes when it is a reservation with a free cancellation it is better just to pre-authorize the card then charging the money and returning it back to the customer if he cancel in the free cancellation period. Pre-Authorization costs only 0.2EUR per transaction.
The money is being held 7 working days and then it is released on Monday or Thursday each week, whichever is sooner.
We charge only 0.5% per transaction and there are also ICC++ costs together with some bank fees. All in all gross transaction fee is varying from 2.5-3.5% depends on the region and the customer card type.
Yes, successful payments are automatically recorded under the reservation payments and the financial reports. Invoices being commercial documents, can be issued manually.
We work with more than 150 countries so there are high chances that we support sending money in your local bank account currency to avoid any conversion fees. We cover all major currencies such as EUR, USD, GBP and even RSD.
Chargebacks are a part of business, but they can also be time consuming to manage – time you don’t have. If a chargeback happens, we’ll be there at every stage to help support you. You’ll receive an automatic notification about opened disputes. From there we’ll share guidelines on how to manage the dispute, communicate with the payment provider, and help you submit evidence until it’s resolved.
Our system and Microsoft Azure servers and payment gateway provider are fully PCI DSS compliant. All card details are tokenized, meaning no raw data sits within OTA Sync and no one can see real guest credit card details which means we are as secure as it is possible.
Please use our specialized helpdesk par of the website where You will found answers on almost all of Your questions. If not then submit a ticket.
OUR HELPDESK.
OUR HELPDESK.
