Guest Questions

What can I do if the guest cancels inside cancelation policy window?

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Guests payment card is not valid, what can I do?

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What should I do if the Booking.com guest doesn’t show up on reservation

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What should I do if the Expedia.com guest doesn’t show up on reservation

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What should I do if the Airbnb.com guest doesn’t show up on reservation

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Guest told us that they have paid, but we did not receive any money, advice?

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I can’t charge the virtual card, what can I do?

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Guest has a non-refundable reservtion, but the card is not valid, what can I do?

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Can I cancel a reservation if my guests do not suit me?

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Who is responsible for the damage that guests do in the apartment?

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