Guest Questions

Can I cancel a reservation if my guests do not suit me?

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Who is responsible for the damage that guests do in the apartment?

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Can I offer guests additional services in addition to accommodation?

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What happens if I overbook?

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How do I automate communication with guests?

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What can I do if the guest is late on check in?

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Guest refuses to leave after check-out time, what can I do?

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What can I do if the guest cancels inside cancelation policy window?

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Guests payment card is not valid, what can I do?

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What should I do if the Booking.com guest doesn’t show up on reservation

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