How do I refund money to a guest?

If you have charged an advance or the entire reservation through your POS Terminal, the only chance for a refund is to send a letter to the bank with an attachment of the slip image of the transaction and ask them to make a chargeback. If the guest has already […]

Why do I have a few reservations from Airbnb?

Airbnb is a site that has several important specifics that should be met in order for your visibility, and therefore sales to be as good as possible – detailed items on the equipment of the apartment, high quality photos, pictorial descriptions and most importantly competitive (lowest acceptable) price. .

How does Booking work?

The largest online sales channel in the world. Together with its sub-sites and sub-agents it brings about 60% of all online reservations in our area. Most accommodation publishers are already registered on this sales channel, so there is a lot of competition around the fight for the guest, and it […]

Can guests cancel free on Airbnb?

Depending on your cancellation policy, guests are clearly indicated what the free cancellation period is. The guest can request a free cancellation of the reservation in the period when it is not possible according to your policy, so it is necessary to include the support of Airbnb in the communication, […]

Can guests cancel for free on Expedia?

Depending on your cancellation policy, guests are clearly indicated what the free cancellation period is. The guest can ask you to cancel the reservation free of charge in the period when it is not possible according to your policy, so it is necessary to include the support of Expedia in […]

How does Expedia work?

Expedia is a group of sites with over 50 websites present in the world. Most guests book from Western countries as well as from Scandinavia. Until this year, only facilities with 10 or more accommodation units in Montenegro could apply to this site. As one of the initiators for reducing […]

What can I do to have more reservations from Airbnb?

Airbnb is a site that has several important specifics that should be met in order for your visibility, and therefore sales to be as good as possible – detailed items on the equipment of the apartment, high quality photos, pictorial descriptions and most importantly competitive (lowest acceptable) price. .