How do guests pay with Expedia.com?

Guests who book their accommodation through Expedia.com have the option of choosing the method of payment (by card or cash). Hotel Collect – means that the guest has chosen to pay in cash when he arrives at the facility. The method of paying the commission to Expedia in this situation […]

How do I pay an Airbnb commission?

Guests from Airbnb pay exclusively by card and the full amount at the time of booking. Airbnb will charge the guest, and will send you the net part that belongs to you the day after the check-in, keeping your commission (so you have no obligation to pay the commission every […]

How do I pay the Expedia commission?

If the guest has chosen to pay directly to you (Hotel Collect) at the beginning of the month you will receive an invoice from Expedia for all such bookings (not including guest bookings that did not show up), which you pay in the same way as for Booking.com. For all […]

How do guests pay with Airbnb.com?

Guests from Airbnb pay exclusively by card and the full amount at the time of booking. Airbnb will charge the guest, and will send you the net part that belongs to you the day after the check-in, keeping your commission (so you have no obligation to pay the commission every […]

How do I take action on Expedia?

Akciju tj. promociju možete napraviti direktno na extranetu u okviru dela Marketing > Promotions. Promocije za Expedia.com nije moguće praviti kroz OTA Sync sistem.Action ie. you can make a promotion directly on the extranet within Marketing> Promotions. Promotions for Expedia.com cannot be made through the OTA Sync system.

How do I cancel a reservation from Booking?

When the guest makes a reservation, it is confirmed immediately and therefore it is not possible to cancel the reservation. Depending on your policies, the guest may cancel the booking using the link in their booking confirmation received by email or via their Booking account. In some cases, you can […]

How do I cancel a reservation with Expedia?

What can be done from the beginning of 2020 is to cancel the reservation with Expedia, whether it is Expedia Collect or Hotel collect. First you need to log in to the Expedia extranet and then in the booking details there is a REQUEST TO CANCEL RESERVATION button that you […]