Akciju tj. promociju možete napraviti direktno na extranetu u okviru dela Marketing > Promotions. Promocije za Expedia.com nije moguće praviti kroz OTA Sync sistem.Action ie. you can make a promotion directly on the extranet within Marketing> Promotions. Promotions for Expedia.com cannot be made through the OTA Sync system.
How do I take action on Airbnb?
Action ie. You can make a promotion on Airbnb directly on your Airbnb profile by entering the calendar, marking dates for a specific type of accommodation and within the Rule-sets section, click on the Add rule-set option and set the desired discount. If you think it is easier for you, […]
How do I make an action on Booking?
Action ie. You can make a promotion directly on the extranet within the Promotions section. Promotions for Booking.com cannot be made through the OTA Sync system.
How do I pay the Expedia commission?
If the guest has chosen to pay directly to you (Hotel Collect) at the beginning of the month you will receive an invoice from Expedia for all such bookings (not including guest bookings that did not show up), which you pay in the same way as for Booking.com. For all […]
Why do I get overbooking?
Make sure you manually increase the availability of the room for a given period, that you may have made a change to an existing reservation on other dates without saving it, so that there is an overlap. If none of this is a problem, then contact us directly.
Private reservation will not be deleted, what can I do?
Try clearing your browser’s cached memory for data related to our system. You can do this on the keyboard by pressing CTRL + SHIFT + R, if the reservation will not be deleted after that, contact us directly.
How do I delete a private reservation?
Clicking on a reservation will open a reservation overview, which you can then delete within that overview.
How do I deny access to the system for receivers?
Under Settings in the Users option, you can remove the right of certain receptionists to access the system. If you have given them access codes for the system, you need to contact us so that we can change the access code.
How do I change room numbers?
In Settings, under Channels and units, you can change room numbers.
Can I charge for a reservation through the system?
This option is currently active if you are registered as a business entity in Serbia, ie you have a license to issue as a natural person or a business entity in Montenegro, you can get approval from the bank to activate the Online POS billing option. You will no longer […]