Guests booking through Booking.com pay money most often upon arrival, in cash or by card. If your cancellation policy states otherwise, then the guest may be required to pay in advance or be allowed to pay by card to a virtual card.
All restrictions (minimum number of nights, maximum number of nights, opening, closing, etc.) can be set exclusively through the Serbian Bookers system within the section Calendar> Prices / Restrictions.
Make sure you manually increase the availability of the room for a given period, that you may have made a change to an existing reservation on other dates without saving it, so that there is an overlap. If none of this is a problem, then contact us directly.
Try clearing your browser’s cached memory for data related to our system. You can do this on the keyboard by pressing CTRL + SHIFT + R, if the reservation will not be deleted after that, contact us directly.
Clicking on a reservation will open a reservation overview, which you can then delete within that overview.
Under Settings in the Users option, you can remove the right of certain receptionists to access the system. If you have given them access codes for the system, you need to contact us so that we can change the access code.
To activate the connection with the cash register, you need to contact us directly. HCP and Galeb cash registers are currently supported, you need to have everything set up and make it clear to you what the tax rates are related to the items.
HCP and Galeb fiscal cash registers are currently supported.
Directly on the Calendar or as part of the PRICES / RESTRICTIONS option. On the Calendar, mark the price so that the day you start to make a change will open a screen for you to make the change, select a date range, and enter the value or variation you […]
In case the reservation arrived from the connected online sales channel, then the availability is updated automatically. If the guest cancels their reservation by invitation or message, you need to update it manually.