Make sure you manually increase the availability of the room for a given period, that you may have made a change to an existing reservation on other dates without saving it, so that there is an overlap. If none of this is a problem, then contact us directly.
How do I change prices for a period?
Directly on the Calendar or as part of the PRICES / RESTRICTIONS option. On the Calendar, mark the price so that the day you start to make a change will open a screen for you to make the change, select a date range, and enter the value or variation you […]
Which fiscal cash registers are supported?
HCP and Galeb fiscal cash registers are currently supported.
How do I connect the cash register?
To activate the connection with the cash register, you need to contact us directly. HCP and Galeb cash registers are currently supported, you need to have everything set up and make it clear to you what the tax rates are related to the items.
In case the guest cancels the reservation, is the availability updated?
In case the reservation arrived from the connected online sales channel, then the availability is updated automatically. If the guest cancels their reservation by invitation or message, you need to update it manually.
Can I connect Expedia with Booking?
By connecting your Expedia and Booking account for our channel manager, these two channels will be synchronized and directly through our system you will be able to regulate all options regarding prices, restrictions and availability.
Can I connect Airbnb to Booking?
By connecting your Airbnb and Booking account to our channel manager, these two channels will be synchronized and directly through our system you will be able to regulate all options regarding prices, restrictions and availability.
Is the Booking engine connected to the calendar with Booking?
In case your Booking.com account is connected to our channel manager, then our Booking engine is also connected to the Booking.com calendar through the channel manager.
How do I set up a booking engine?
As part of Settings, enter the Booking engine option (Online reception), set all the necessary information about your facility, insert photos of rooms, update cancellation policies. After setting everything up, you have the option to export the booking engine in the form of a link, which you can then embed […]
How do I change restrictions?
Under Settings, select the Price List option. Within that you have the option to change the desired restriction plan. Restriction plans can be different minimum and maximum numbers of nights per specific period / sales channel. Once you have defined the plan, you need to connect it to your sales […]