In Settings, under Channels and units, you can change room numbers.
Can I charge for a reservation through the system?
This option is currently active if you are registered as a business entity in Serbia, ie you have a license to issue as a natural person or a business entity in Montenegro, you can get approval from the bank to activate the Online POS billing option. You will no longer […]
Where can I view guest payment card information?
As part of the booking overview, you have the option to view payment or virtual card details.
How did the reservation for fewer nights than the minimum set up come in?
Check if you currently have certain promotions set on the sales channel, if a special package is active for you, or if the reservation was entered before you made the price change.
How did a reservation for a lower amount than set up enter?
Check if you currently have certain promotions set on the sales channel, if a special package is active for you, or if the reservation was entered before you made the price change.
What is the maximum price that can be set per night?
The maximum price is 9990 eur per night.
What is the minimum price that can be set per night?
The minimum price is 9 eur per night.
How do I reduce prices?
Directly on the Calendar or as part of the PRICES / RESTRICTIONS option. On the Calendar, mark the price so that the day you start to make a change will open a screen for you to make the change, select a date range, and enter the value or variation you […]
How does yield management work?
In the PRICES / RESTRICTIONS option, by selecting the option to change prices, a Yield management calendar opens, through which you can quickly view and change prices during the month. On the same screen, you can see what changes you have already made and how your Fixed (percentage) prices differ […]
How is the minimum number of nights set?
You can set the minimum number of nights directly on the Calendar or as part of the PRICES / RESTRICTIONS option. Clicking on the minimum number of nights in the calendar, for a certain day, opens the possibility to correct the number by entering a new minimum number of nights. […]